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SEO/GMB

Review Manager

Multi-platform review management with React and Node

2024
SEO/GMB
Visit Live Site

50K+

Reviews Monitored

8,000+

Businesses

4.8/5

Avg Rating Improved

Project Overview

Review Manager is a comprehensive reputation management system that monitors, manages, and generates reviews across multiple platforms including Google, Facebook, Yelp, and Trustpilot. Built with React and Node.js, the platform uses AI for sentiment analysis and automated response suggestions.

The project features multi-platform review monitoring, AI-powered sentiment analysis, automated review request campaigns, smart response templates, competitive reputation benchmarking, review widget for websites, and crisis management alerts for negative reviews requiring immediate attention.

Technologies Used

React Node.js MongoDB Express AI/NLP Google APIs Yelp API Facebook API

Key Features

  • Multi-platform review monitoring (Google, Yelp, Facebook, etc.)
  • AI-powered sentiment analysis and categorization
  • Automated review request campaigns via SMS and email
  • Smart response suggestions for positive and negative reviews
  • Competitive reputation benchmarking
  • Crisis alerts for negative review management

Results & Impact

Review Manager monitors 50,000+ reviews for 8,000+ businesses with AI sentiment analysis. The platform generated 25,000+ new reviews and improved average client ratings from 3.8 to 4.8 stars. Automated campaigns increased review volume by 400%. Annual recurring revenue reached .2M with enterprise clients from hospitality and healthcare.

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